At RK MechXParts, we value your privacy and are committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you contact us or submit an inquiry, we may collect:

Full Name
Company Name
Email Address
Phone Number
Country
Product Requirements
Uploaded Drawings
Technical Documents
Messages

We may also collect:

Browser Information
Device Type
IP Address
Website Usage Data
Cookies

2. How We Use Your Information

We use your information to:

Respond to inquiries
Prepare quotations
Process OEM requests
Provide technical support
Improve customer service
Improve website performance
Send requested information
Communicate regarding projects

We do not sell your personal information.

3. Cookies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember user preferences
Improve website functionality

Users may disable cookies through their browser settings.

4. Information Security

We implement reasonable security measures to protect your information from:

Unauthorized access
Data misuse
Disclosure
Loss
Modification

While we strive to protect your information, no online transmission method can be guaranteed to be 100% secure.

5. Third-Party Services

Our website may use trusted third-party services including:

Google Analytics
Google Maps
Email Services
Contact Forms

These providers may process information according to their own privacy policies.

6. Sharing Information

We do not sell, rent, or trade personal information. Information may only be shared:

When required by law
With logistics partners for deliveries
With service providers supporting our business operations

7. Your Rights

Depending on applicable law, you may request to:

Access your personal information
Correct inaccurate information
Delete your information
Withdraw consent
Request data updates

To exercise these rights, contact us through our Contact page.

8. Data Retention

We retain customer information only for as long as necessary to:

Complete business transactions
Provide customer support
Meet legal obligations
Maintain business records

9. Children's Privacy

Our website is intended for business professionals and industrial customers. We do not knowingly collect personal information from children under the age of 18.

10. Updates to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact RK MechXParts through our Contact Us page.